Never share your ePaisa Account credentials
Be cautious of suspicious emails regarding ePaisa
Be careful of phishing emails which generally lead to fake websites
ePaisa takes security very seriously to protect you & your customers
If you receive a suspicious email regarding ePaisa, forward it to fraud@ePaisa.com to report the incident. Please do not include any other information in the email you forward. The appropriate team will investigate and take action if needed.
Phishing is an attempt by a fraudulent actor to collect personal and/or financial information over email, phone or text message. These fraudulent actors typically acquire this information by verbally requesting it over the phone or by sending unsolicited emails or texts messages that direct recipients to enter personal information into fake websites posing as real ones. Learn more about protecting yourself from scams on ePaisa’s blog.
Keep in mind that ePaisa will never ask you to send sensitive information such as your username, password, full social security number, bank account details or credit card information over email, phone or text message. If you receive a suspicious email, don’t reply to the message, give out any personal or account information, click on any links, or open any attachments. If you believe that you have fallen victim to a phishing scam, please change your email and ePaisa account passwords immediately and report the incident immediately by emailing us on fraud@ePaisa.com or calling Support at 9810001234.
Phishing emails often lead you to fake or “spoof” websites in an attempt to steal your private, sensitive data. These could look very unusual and not fit with what you expect from the company, or could appear very genuine – but end up having a suspicious URL in the web address bar. If you believe you’re on a spoof website, don’t enter any information.
Instead, all you have to do is copy the site’s web address and paste it into an email message; send it to fraud@ePaisa.com. Our security experts will examine the site and if it’s bogus, we’ll get it shut down. With this simple action, you’ll be helping us keep our entire community safe.
Always be sure that you’re on a secure site before entering your ePaisa login information. To do so, check that the web address in your browser is https://payments.epaisa.com/ and that the locked ePaisa icon has populated next to this web address.
ePaisa’s approach to security is designed to protect both you and your customers. We monitor every transaction, we continuously innovate in fraud prevention, and we protect your data like our business depends on it—because it does. We adhere to industry-leading standards to manage our network, secure our web and client applications, and set policies across our organization.
ePaisa enables trusted transactions between you and your customers by making secure payments as simple as possible. We do this by bringing to our sellers the technologies and monitoring that once were only available to the largest of merchants.
The ePaisa Reader keeps payment information safe by encrypting it as soon as it’s received. When buyers insert their chip card or tap their contactless card or device, it talks back and forth with the ePaisa Reader using encrypted messages to make sure it’s actually the cardholder who’s paying. The transaction information is also securely encrypted when sent to the buyer’s bank in a way that can’t be read by the seller, ePaisa, or anyone else. We track the purchase as it goes through our software. We monitor your money until it’s deposited into your bank account.
In addition, we monitor each transaction to detect suspicious behavior from the moment it is processed to settlement. ePaisa uses algorithms to spot and freeze malicious or suspicious activity. We’re looking out for you and your customers at each step.