We all have bad days. Sometimes, other people bring their bad days into our places of work. When a customer is difficult, how you handle issues is a reflection of your company. Patience, understanding, and control are key to handling tough customers, providing excellent customer service, and maintaining a positive image of your company. Being… More
More and more companies are “going green” and become more environmentally friendly; what better way to begin adopting the three R’s (Reduce, Reuse, Recycle) than in your own business! While this does good for the planet, it’s also good for your business. From the break room to the copy room, to your morning commute, there are… More
1st of July, 2017 marked a beginning of a new revolution with the start of GST, or Goods and Services Tax in India. Since its introduction, there have been many debates on whether GST will be helpful or not, but GST brings along with it some benefits for Small and Medium Enterprises (SMEs). Competing in… More
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