We all have bad days. Sometimes, other people bring their bad days into our places of work. When a customer is difficult, how you handle issues is a reflection of your company. Patience, understanding, and control are key to handling…
More and more companies are "going green” and become more environmentally friendly; what better way to begin adopting the three R’s (Reduce, Reuse, Recycle) than in your own business! While this does good for the planet, it’s also good for your…
1st of July, 2017 marked a beginning of a new revolution with the start of GST, or Goods and Services Tax in India. Since its introduction, there have been many debates on whether GST will be helpful or not, but…
Have you considered how the recent changes with payments in our country will affect your life and your businesses? Financial services, in particular, have gone through a dramatic transformation. Funding for financial technology startups grew nearly six times in the…
GST stands for Goods and Services Tax — you already knew that. GST will be levied on every supply of good and services and will be composed of two parts: one that goes to the central government (CGST) and one…
Have you heard about Bethany Mota? Bethany is part of a generation of successful video bloggers (or vloggers) who have made a successful career by, apparently, just being themselves and playing silly in front of a webcam. Bethany was 13…
Digital Payments? Sure, but what if somebody hacks your email account, gets your Aadhaar number, steals your identity, empties your bank account, and you don’t realize until you see a charge for a flight first-class to the French Riviera? Digital…
Rakesh Gupta was the master of his family and the mastermind of his business. He ran a ‘farsan’ shop in the heart of Vadodara, Gujarat. Farsan is a Gujarati snack, a medley of fried, dried, fresh or steamed snacks—a hot…
I belong to a family that has been running a clothing business for over two decades. We have five factories that cater to nearly one hundred clothing shops in Mumbai and Pune. Earlier I used to spend the first few…
Increasing your social media presence is an inexpensive way to gain and retain customers. Post often, post relevant content and post everywhere: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Snapchat, etc. Keep it fresh & steady, and someday, somehow, your posts will…